privacy policy
The Joker Entertainment Privacy Policy-updated 21/07/21
Hello. We are The Joker Entertainment. Here's how we protect your data and respect your privacy.
If you are a Joker Entertainment customer, or just visiting our website, this policy applies to you. If you hire services from The Joker Entertainment or are a visitor to our website we collect your data.
Your responsibilities
Read this Privacy Policy
If you are our customer, please also check the contracts between us: they may contain further details on how we collect and process your data.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to hold the data in accordance with this Privacy Policy.
When and how we collect data
From the first moment you interact with The Joker Entertainment, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
You browse any page of our website-data automatically collected
You opt-in to marketing messages-data you give
You fill out our contact form-data you give
You email The Joker Entertainment-data you give
You make a booking-data you give
You receive emails from us-data requested
You view and sign contracts-data you give
You chat with us for customer support-data you give
Where its kept
The personal data we collect is held at our office in Boston and dealt with by Martin Heaton. The details on the contracts will then be seen by the team leaders on the day of your event. By giving us your personal data, you agree to us holding your information and for team leaders to see this information.
What we hold and for how long
We hold your contact details on our database. If we have not done business with you after 5 years your contact details will be deleted.
We collect data on our contracts, filled in and signed by you. These hard copies are held in a safe place at our offices in Boston for 5 years for tax purposes. After this period these hard copies are destroyed.
For details of our website and google analytics please see below. After 3 years all details will be deleted from google analytics.
Your privacy choices and rights
You can choose not to provide us with personal data, request to see or delete your personal data from our file or request that your data is not used for marketing at any time. You have the right to make us correct any inaccurate personal data about you.
Your right to access information we hold about you
This includes the right to ask us about:
Data we’re collecting
the purposes of the data being held
how long the data will be stored (or the criteria used to determine that period)
You can exercise your rights by sending us an email at martin@the-joker.co.uk
You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
Website Privacy Policy
The Joker Entertainment operates https://www.the-joker.co.uk. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but Juro and certain services (like Intercom) will not work effectively.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of 23/05/18 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at martin@the-joker.co.uk
Well done for getting to the bottom of this policy.
